Point of service manager

1 Permanent full-time position

Mino Obigiwasin Anicinape Child and family services was set up to provide child and family services to the Anicinape population. This follows an agreement signed with CISSSAT to manage youth protection for the 4 Anicinape communities: Kitcisakik, Lac Simon, Abitibiwinni (Pikogan) and Long Point (Winneway). Mino Obigiwasin's vision is to provide all Anicinape children and families with a stable, safe, happy and culturally rooted living environment.

POST SUMMARY

In keeping with Mino Obigiwasin's mission, orientations, values and general policies, the incumbent is responsible for assessing the child's situation and living conditions.

ROLE AND RESPONSABILITIES

Under the authority of the Clinical Director, the Point-of-Service Manager is entrusted with the responsibilities and mandates related to the evaluation and referral of reports, as well as the program for applying measures.

More specifically, the role and responsibilities are as follows:

  • Provide users with relevant services that meet their needs as well as the legal obligations to which the Troubled Youth Program and their families are subject, and that are in line with MINO OBGIWASIN's mission, values and philosophy;
  • Mobilize staff and ensure that they can work effectively and efficiently under optimal conditions;
  • Supervise department staff and provide support adapted to their needs;
  • Ensure clinical data capture in line with MINO OBIGIWASIN expectations;
  • Organize innovative clinical intervention projects to meet the many needs of our customers, while optimizing human and financial resources;
  • Assess and plan staff training needs;
  • Lead team committees and staff meetings;
  • Plan and manage a budget enabling the updating of the service offering, in line with standards and available financial resources;
  • Determine and implement service trajectories with all front-line services and other programs, with a view to a continuum of customer service.;
  • Ensure and report on accessibility, continuity, quality, relevance and cohesion of services in accordance with the facility's expectations;
  • Use various dashboards to manage the quality of customer services..

REQUIREMENTS

  • Bachelor's degree in social work, psycho-education or equivalent;
  • Knowledge of the Youth Protection Act in an Aboriginal context;
  • A minimum of 5 years' clinical experience in the field;
  • Supervisory experience is an important asset;
  • Knowledge and experience in the First Nations environment is an asset;
  • Ability to manage remote employees and situations;
  • Strong organizational skills, resourcefulness and autonomy;
  • Be comfortable with the risk management process under his/her responsibility, and be able to monitor service quality;
  • Have an innovative approach to contributing to the implementation of a youth protection system that meets the needs of children, their families and their community, while respecting Anicinape values and tradition;
  • Be rigorous and ethical;
  • Be bilingual (French and English);
  • Class 5 driver's license.

WORKING CONDITIONS

  • Permanent full-time position, 35 hours per week;
  • Full range of benefits including group insurance with employer contribution after 3 months and pension fund (RBA) after 6 months with employer contribution at 182%;
  • Employee assistance program and employer-paid telemedicine;
  • Flexible working hours and 10 sick days and 5 wellness days per year;
  • Dynamic and creative team.

Date d’entrée en fonction immédiatement.

Les personnes intéressées doivent faire parvenir leur curriculum vitae et une lettre de motivation à l’attention de :

Ressources humaines / Human Resources

Bureau régional/Regional office

1399, chemin Sullivan

Val-d’Or (Québec) J9P 6V6

Tel : (819) 975-5535 x 1050

mikamowin@mino-obigiwasin.ca